Coronavirus Disease (COVID-19) Pandemic
Emergency Dental Care- New restrictions apply as of 24th March 2020
Buchanan Dental Care is now closed until further notice
Due to the coronavirus disease (COVID-19) pandemic, and in accordance with the instructions from the Scottish Government and the Chief Dental Officer, we regret that are currently unable to offer ANY face-to face dental treatment at Buchanan Dental Care. This is sadly the case for ALL dental practices in Scotland.
We apologise for the inconvenience this causes- this decision has not been taken lightly- but with so many lives at stake, non-emergency dental treatment is not paramount in the NHS’s decision-making.
Despite the enforced closure of the practice we will continue to offer advice by telephone (both to registered and un-registered patients) to those with DENTAL EMERGENCIES.
Genuine DENTAL EMERGENCIES are as follows:
Significant dental swelling which is worsening
Uncontrollable bleeding from the mouth
Dental trauma (e.g. tooth has been knocked out)
Examples of problems that will NOT result in an emergency appointment include:
Dental pain that can be relieved with painkillers
Orthodontic problems, e.g. brackets off/broken
If you do have a dental emergency, please call the practice on 01236 423862 between 9am-6pm Monday-Friday, and follow the instructions on the answer machine.
One of our dentists will call you back within an hour and either:
Prescribe medication or
Refer you to the Public Dental Service
Outwith these times, you should call NHS 24 on 111
Please note- If you are experiencing severe pain, you may be asked to take medication for a few days and to phone back if symptoms persist.
Please accept our heartfelt apologies that we can’t help you with more routine dental problems- and be sure in the knowledge that we will open again as soon as it is safe to do so. We are doing everything we can to keep you-and ourselves- healthy.